Which of the Following Is Not One of the Four

question 37

Multiple Choice

Which of the following is not one of the four major components of the balanced scorecard?

• A) Customers
• B) Internal business processes
• C) Sustainability
• D) Financial

---

Definitions:

Smiling

A facial expression typically signifying happiness, friendliness, or amusement, involving the upward curving of the lips.

Initiative-versus-guilt

A stage in Erik Erikson's theory of psychosocial development, typically occurring from age 3 to 5, where children begin to assert power and control through directing play and other social interactions.

Preschoolers

Young children typically aged between 3 to 5 years, who are in the developmental stage prior to attending kindergarten.