Which of the Following Is True of Communication

question 96

Multiple Choice

Which of the following is true of communication?

• A) It takes place even if a common understanding is not reached.
• B) It does not involve individuals and groups; hence is not a human endeavor.
• C) It is a necessity for gaining a competitive advantage.
• D) It affects the responsiveness to customers negatively.
• E) It plays little or no role in improving the quality or efficiency.

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Definitions:

Sales Call Objective

The primary goal or outcome that a salesperson aims to achieve during a sales call or meeting.

Sales Call Objective

A specific goal set for a sales call, guiding what the salesperson aims to achieve during the interaction.

Self-Confidence

is the belief in one's abilities, qualities, and judgment, which is crucial in personal development and success in various domains, including sales and leadership.

Customer Benefit Plan

A structured outline of how a product or service specifically benefits the customer, focusing on addressing the customer's needs and solving their problems.