An Approach That Creates Teams of Expert Change Agents Known

question 77

Multiple Choice

An approach that creates teams of expert change agents known as "green belts and black belts," to take control of problem finding, problem-solving, and train other employees in implementing solutions is called _____.

• A) total quality management
• B) continuous improvement
• C) Six Sigma
• D) lean manufacturing
• E) return on quality (ROQ)

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Definitions:

Professional Culture

The shared values, beliefs, and practices that characterize a professional group, guiding its members' behaviors and interactions.

Authority

The power or right to give orders, make decisions, and enforce obedience, often within a specific context or organization.

Code of Ethics

A set of principles and values that guide the conduct of professionals within a given field, ensuring integrity, accountability, and respect.

Behavior with Patients

The professional and ethical conduct healthcare providers adhere to when interacting with patients, focusing on respect, communication, and compassion.