_____ Is a Technique That Uses IT to Develop an Ongoing

question 87

Multiple Choice

_____ is a technique that uses IT to develop an ongoing relationship with the purchasers or buyers of an organization's product to maximize the value an organization can deliver to them over time.

• A)Effective reliability management (ERM)
• B)Organizational efficiency management (OEM)
• C)Total quality management (TQM)
• D)Continuous innovation management (CIM)
• E)Customer relationship management (CRM)

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Definitions:

Open Border Policies

pertain to government regulations that allow for free movement of people across national borders, reducing or eliminating immigration restrictions.

EU

The European Union, a political and economic union of 27 European countries that participate in a single market allowing free movement of goods, services, capital, and people.

Labor Movements

Collective organizational efforts by workers and unions aimed at improving working conditions, wages, and workers' rights.

NAFTA

The North American Free Trade Agreement, a treaty between the United States, Canada, and Mexico designed to reduce trading barriers and promote economic cooperation among these countries.