_____ Is a Management Technique That Focuses on Improving Attributes

question 83

Multiple Choice

_____ is a management technique that focuses on improving attributes of an organization's products such as superior design, features, reliability, and after-sales support.

• A)Effective client management (ECM)
• B)Organizational efficiency management (OEM)
• C)Total quality management (TQM)
• D)Product manufacture management (PMM)
• E)Customer relationship management (CRM)

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Definitions:

Gender-typing

The process of adopting roles and behaviors considered culturally appropriate for one's gender.

Gender Differ

The variations in characteristics, roles, behaviors, and expectations based on the social construct of gender.

Physically Aggressive

Exhibiting behaviors that involve physical harm or the intention to harm others.

Empathetic

Having the ability to understand and share the feelings of another.