An Organization's Audit Revealed That Its Customer Support System Is

question 44

Multiple Choice

An organization's audit revealed that its customer support system is the least effective department.The customer support system is a major source of the organization's _____ defects.

• A)product
• B)manufacturing
• C)service
• D)distribution
• E)supply

---

Definitions:

Supervisors

Individuals in an organization who oversee and guide the work of employees to achieve the objectives.

Colleagues

Individuals with whom one works, especially within a profession or a specific professional environment.

Hindering Job Demands

Work-related aspects that require sustained effort and can impede progress towards achieving work goals, potentially leading to strain or burnout.

Responsibilities

Duties, tasks, or obligations that an individual or organization is required or expected to carry out or fulfill.