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Discuss the four specific ways in which managers can lower costs and/or increase differentiation to obtain a competitive advantage.
Failure-Analysis Report
A document that investigates and identifies the reasons behind a product or process failing to meet its objectives.
Past Events
Occurrences or happenings that took place in the past.
Yardstick Approach
A method of performance evaluation where an individual's performance is compared against a standard or benchmark.
Alternatives
Different options or choices available in a given situation.
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