What Is Customer Relationship Management? Describe the Possible Changes in the Operation

question 65

Essay

What is customer relationship management? Describe the possible changes in the operation of a grocery store in a small town that recently implemented a customer relationship management system.

Compare and contrast different social structures (micro, macro, and global) and their interaction in social life.

Understand major sociological theories (functionalism, conflict theory, symbolic interactionism, and feminism) and their contrasting views.

Describe the concept of patriarchy and its perpetuation throughout history.

Develop and respond to a sociologically relevant essay question utilizing course materials.

---

Definitions:

Break-Even Time

The period it takes for a business or project to recoup its initial investment and start generating a profit.

Original Investment

The initial amount of money put into a project, asset, or business venture, used as a basis for calculating returns and profits.

Commencement Of Production

The point at which a company begins manufacturing products or producing goods in a new or existing facility.

Total Costs Of Ownership

The comprehensive assessment of all costs associated with the purchase, operation, and maintenance of a good or service over its life cycle.