The First Step in Implementing a Strategy Is

question 36

Multiple Choice

The first step in implementing a strategy is:

• A) drafting detailed action plans that specify how a strategy is to be implemented.
• B) allocating responsibility for implementation to the appropriate individuals or groups.
• C) allocating appropriate resources to the responsible individuals or groups.
• D) holding specific individuals or groups responsible for the attainment of corporate, divisional, and functional goals.
• E) establishing a timetable for implementation that includes precise, measurable goals linked to the attainment of the action plan.

Identify factors influencing social acceptance and media richness in communication channels.

Recognize the challenges and strategies for cross-cultural communication.

Understand the benefits and limitations of management by walking around in filtering communication.

Recognize the significance of active listening and the stages it involves in the communication process.

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Definitions:

Customer Complaints

Expressions of dissatisfaction or concerns from customers regarding a company's products or services.

Nonprogrammed Decision

pertains to decisions made in response to situations that are unique, are poorly defined and largely unstructured, requiring a custom-tailored solution.

Unique Problem

Refers to a problem that is distinct and different in its characteristics, not fitting typical patterns or previous experiences.

Programmed Decisions

Decisions that are routine and repetitive, for which established rules or procedures can be developed and applied.