In Designing a Reward System,an Organization Should

question 20

Multiple Choice

In designing a reward system,an organization should:

• A) understand what employees value.
• B) acknowledge that rewards have to be costly to be valued.
• C) maximize direct pay and limit the benefits provided.
• D) recognize that a standard mix of rewards fits all employees.

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Definitions:

Emotional Labor

The effort required to manage and regulate one's emotions to meet the expectations of a job or social situation, often involving the suppression or display of certain emotions.

Bank Teller

An employee of a bank who deals directly with customers, handling transactions such as deposits, withdrawals, and account inquiries.

Funeral Director

A professional who manages and operates the planning and coordination of funerals, handling logistical and legal aspects.

Emotional Labor

The process of managing feelings and expressions to fulfill the emotional requirements of a job. This often involves regulating one's emotions to meet professional demands.