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Assume a researcher has grouped people into categories by age,as follows: 20-29,30-39,40-49,50-59.A person can only be placed into one of these categories,thus these categories are said to be
Body Language
Nonverbal communication through gestures, postures, movements, and facial expressions that convey messages or emotions.
Office Environment
The physical and cultural setting of an office, including its layout, facilities, and interpersonal relationships, which can affect employees' performance and satisfaction.
Service Quality Dimension
The aspects or facets through which the quality of a service can be assessed, including reliability, responsiveness, assurance, empathy, and tangibles.
Cost
The value of financial expenditure on goods and services or the effort, loss, or sacrifice necessary to achieve or obtain something.
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