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Based on the Applications to the Analysis of Social Problems

question 42

Multiple Choice

Based on the Applications to the Analysis of Social Problems section of Chapter 14,a smoothing technique


Definitions:

Bicultural Audit

An evaluation process that examines how effectively an organization or program operates across two distinct cultural environments.

Cultural Clashes

Conflicts arising from differences in values, norms, or behaviors between individuals or groups from different cultures.

Adaptive Culture

An organizational culture characterized by flexibility, customer focus, and an ability to change in response to external conditions.

Customer Service

The assistance and support provided by a company to those people who buy or use its products or services.

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