A Review of a Salesperson's Evaluations Shows That the Average

question 54

Multiple Choice

A review of a salesperson's evaluations shows that the average score given, on a 7-point scale, was 4.5 with a variance of 1.0. This indicates that the appraiser may have been adversely affected by:

• A) The central tendency effect
• B) The halo effect
• C) Organizational use influence
• D) Leniency
• E) An interpersonal bias

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Definitions:

Task Outcome

The result or end product of carrying out a specific task.

Disjunctive Tasks

Tasks for which the group's performance is determined by the performance of the best group member.

Group Polarization

The tendency of a group to make decisions that are more extreme than the initial inclination of its members.

Religious Beliefs

The faith or convictions related to the supernatural, sacred, or divine, often guiding morals, values, and practices.