While Salespeople Indicate ____________ Are Most Critical in Building Trust

question 44

Multiple Choice

While salespeople indicate ____________ are most critical in building trust with the customer,customers themselves rank ____________________ as the top characteristic needed for salespeople to win customer trust.

• A)Self-confidence;ask good questions
• B)Intelligence;good listening skills
• C)Positive attitude;Likable
• D)Likable;understands business
• E)Good listening skills;Product knowledge