While Salespeople Indicate ____________ Are Most Critical in Building Trust

question 44

Multiple Choice

While salespeople indicate ____________ are most critical in building trust with the customer,customers themselves rank ____________________ as the top characteristic needed for salespeople to win customer trust.

• A)Self-confidence;ask good questions
• B)Intelligence;good listening skills
• C)Positive attitude;Likable
• D)Likable;understands business
• E)Good listening skills;Product knowledge

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Definitions:

Principal

The main party to a transaction or contract, responsible for its fulfilment.

Interest

The cost of borrowing money, represented as a percentage of the total amount loaned, or the revenue from lending money.

Public Office

An office held by a member of the public sector that usually involves duties, responsibilities, and powers determined by a governmental entity or law.

Bargain

An agreement between parties regarding terms of a transaction, often implying a negotiated or advantageous deal.