Petra Is Trying to Increase the Sense of Job Satisfaction

question 44

Multiple Choice

Petra is trying to increase the sense of job satisfaction among her salespeople. She will likely consider which of the following dimensions of job satisfaction?

• A) Promotion and advancement opportunities
• B) Supervision
• C) Customers
• D) Coworkers
• E) All of the above

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Definitions:

Defense Mechanism

Psychological strategies employed unconsciously to protect oneself from anxiety arising from unacceptable thoughts or feelings.

Displacement

A defense mechanism in which an individual redirects emotion or reaction from the original source to another target.

Reaction Formation

a psychological defense mechanism where an individual unconsciously replaces unacceptable thoughts or feelings with their opposites.

False Consensus Effect

The belief that others share your opinions.