Customers Are the Most Important Group in the Success of Any

question 74

Essay

Customers are the most important group in the success of any company. Discuss the various types of customers that exist for Dell Computer and discuss how Dell needs to respond differently to the needs of its different customer groups if it is to be successful.

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Definitions:

Unconditioned Stimulus

In classical conditioning, an event that elicits a natural, reflexive response without the necessity of prior learning.

Conditioned Response

A learned response to a previously neutral stimulus that has become associated with an unconditioned stimulus through conditioning.

Loud Noise

High-decibel sounds that can range from slightly uncomfortable to harmful for the ears, potentially leading to temporary or permanent hearing damage.

Behaviorism

A school of psychology that focuses on observable behaviors and the ways in which they're learned or conditioned rather than on internal processes like emotions and thoughts.