Satisfied Managers Are More Likely to Perform Organizational Citizenship Behaviors

question 26

True/False

Satisfied managers are more likely to perform organizational citizenship behaviors than dissatisfied managers.

---

Definitions:

Reported Earnings

The net income that a company reports to its investors and shareholders, often found on its income statement.

Abnormal Earnings

Profits that exceed or fall short of the expected normal return for a given year or period.

Cutting Costs

Refers to actions implemented by a business to reduce expenses and improve profitability.

Abnormal Earnings Approach

A method for valuing a company's worth based on the premise that stock prices are influenced by differences between the expected and actual earnings, adjusted for the cost of capital.