Examlex
Which of the following is true of effectiveness?
Mixed Messages
Communications or signals that contain conflicting or contradictory information, often leading to confusion or misunderstanding.
Active Listening
The process of taking action to help someone say exactly what he or she really means or wants to communicate.
Paraphrasing
The act of rewording or restating text or speech using different words, often to achieve clearer understanding.
Responding to Feelings
The capacity to recognize, understand, and appropriately react to the emotions of others.
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