All of the Job Applicants for a Sales Position Are

question 72

Multiple Choice

All of the job applicants for a sales position are asked: "What would you do when a customer complains that it takes too long to receive service?" What type of interview is being used?

• A)Unstructured
• B)Situational
• C)Personality
• D)Ad hoc
• E)Impromptu

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Definitions:

Scarcity

A fundamental economic problem of having seemingly limitless human wants in a world of limited resources, which leads to the necessity of making choices on how to allocate resources efficiently.

Rewarded

Pertains to receiving a benefit or compensation in return for an action or service.

George Homans

An American sociologist known for his work in developing social exchange theory, explaining social behavior in terms of costs, benefits, and expectations of rewards.

Success

The achievement of a goal or objective, often recognized through the attainment of fame, wealth, or social status.