___________ Guide Behavior and Specify What an Employee Should Do

question 19

Multiple Choice

___________ guide behavior and specify what an employee should do when they confront a problem that needs a solution.

• A)Goals
• B)SOPs
• C)Rules
• D)Rules and SOPs,but not goals
• E)Rules,SOPs,and goals

---

Definitions:

Recyclable

Capable of being processed and used again, typically referring to materials like paper, glass, and some plastics.

Corporations

Legal entities that are separate from their owners, providing limited liability protection and the ability to raise capital through stock sale.

Loyalty

A customer's consistent preference and dedication to a brand, product, or service, often influenced by positive experiences and satisfaction.

Truthfulness

The quality of being honest and transparent in one's words and actions, ensuring accuracy and sincerity.