The First Step in a Successful TQM Program Is to Focus

question 55

True/False

The first step in a successful TQM program is to focus on the customer.

Recognize the importance of significant others in shaping individual social experiences.

Understand the factors contributing to adolescent cigarette smoking.

Recognize the role of parent-child relationships in resisting substance use.

Identify overlooked factors in substance use among children and adolescents.

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Definitions:

Good Substitutes

Products or services that can be used in place of each other, with consumers willing to switch from one to the other if the price or quality changes.

Necessity

Goods or services considered essential for basic human survival and well-being, such as food, water, and shelter.

Income Percentage

A measure or fraction of personal or household income, often used in context to describe expenditure, saving, or taxation ratios.

Inelastic Demand

A situation in which the demand for a product does not significantly change in response to a change in price.