The First Step in a TQM Control System Is To

question 41

Multiple Choice

The first step in a TQM control system is to:

• A)Build organizational commitment to quality
• B)Find ways to measure quality
• C)Solicit input from employees
• D)Focus on the customer
• E)Design for ease of production

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Definitions:

Random Experiment

A process or action that leads to different outcomes, often uncertain and subject to chance.

Intersection

The point or set of points where two or more geometric figures, lines, or surfaces meet or cross.

Independent Events

Two or more events that do not affect the outcome of each other in a statistical experiment.

Balanced Die

A die engineered to ensure that each face has an equal probability of landing up when thrown.