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A Strategy Based on the Use of IT to Reduce

question 51

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A strategy based on the use of IT to reduce the costs associated with the way services are delivered to customers is known as:


Definitions:

Minimum Stimulus Intensity

The lowest level of stimulus intensity that is noticeable by the sensory system.

Electromagnetic Wave Energy

A form of energy that is propagated through space or a physical medium in the form of electromagnetic waves, such as light or radio waves.

Sensation

The process by which sensory receptors perceive stimuli from the environment, leading to immediate and basic experiences.

Perception

The process by which individuals organize and interpret their sensory impressions to give meaning to their environment.

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