The Process of Creating New Products That Customers Want to Purchase

question 12

Multiple Choice

The process of creating new products that customers want to purchase is called:

• A)responsiveness
• B)TQM
• C)quality
• D)innovation
• E)restructuring

---

Definitions:

Sentence Length

Sentence length refers to the number of words in a sentence, affecting its readability and the pace of the text.

You-Attitude

An approach in communication focusing on the needs, interests, and perceptions of the audience, often leading to a more positive interaction.

Positive Emphasis

Focusing on strengths or optimistic aspects in communication or presentation.

Goodwill

An intangible asset reflecting the value of a business's reputation, brand, and continuing customer relationships.