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Which One of the Following Statements Is Correct

question 48

Multiple Choice

Which one of the following statements is correct?


Definitions:

Programmed Decisions

Decisions made using a rule, policy, or procedure for routine or repetitive problems that have been encountered before.

Customer Relations

The management and development of interaction between a business and its customers to improve satisfaction and loyalty.

Programmed Decisions

Decisions that are routine and repetitive, which can be addressed through established processes.

Company Policies

Established guidelines and rules that dictate how various aspects of business should be conducted within an organization.

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