A Patient Has Not Paid the Balance Due After Insurance

question 22

Multiple Choice

A patient has not paid the balance due after insurance payments. The practice manager has sent numerous reminders and the patient has not contacted the practice. At this point, the practice manager

• A) may sue the patient for the balance.
• B) may have the physician sign a letter of dismissal with 30 days to find a new physician.
• C) can do nothing; the practice is out the money owed.
• D) may begin calling the patient at work.
• E) can report the patient to the Better Business Bureau.

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Definitions:

Collusion

An agreement between parties, often secretly, to limit open competition by deceiving or defrauding others of their legal rights, or to obtain an objective forbidden by law typically by defrauding or gaining an unfair market advantage.

Fraudulent

Deliberately deceitful behavior intended to gain an unfair or unlawful advantage, which can encompass a wide range of activities including false representation and falsification of documents.

Deceitful

Characterized by dishonesty or manipulation to obscure the truth for personal or professional gain.

Conflicts

Situations where perceived or actual incompatible interests, beliefs, or actions lead to opposition or discord between individuals or groups.