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Practicing a Particular Skill

question 196

Multiple Choice

Practicing a particular skill

Recognize the importance of tact in objection handling to avoid offending prospects.
Differentiate between direct and indirect methods of objection handling.
Adapt and employ various objection handling techniques based on context and prospect's concerns.
Understand the major categories of sales objections.

Definitions:

Product Quality

The measurement of the features and characteristics of a product that bear on its ability to satisfy stated or implied needs.

Shared Assumptions

Unspoken, deeply held beliefs that influence the behavior and decision-making within an organization or group.

Cultural Symbols

Elements or objects that represent specific ideologies, beliefs, or shared values within a culture, acting as a means of communicating those cultural aspects.

Organizational Culture

The set of shared beliefs, values, norms, and practices that shapes the behavior and attitudes of people within an organization.

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