Mediators Control the "Process" of Communication,not the Outcomes of the Mediation

question 19

True/False

Mediators control the "process" of communication,not the outcomes of the mediation.

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Definitions:

Physiological Process

Biological functions and activities carried out by living organisms to maintain life.

Listening

The active process of receiving, interpreting, and reacting to spoken messages.

Second-Guessing

Questioning the ideas and assumptions underlying a message; assessing whether the message is true or false.

Listening Style

Preferred way of making sense out of spoken messages.