Examlex
Which of the following are NOT examples of institutional investors?
Customer Relationships
The interactions and engagements a business has with its customers, aimed at building loyalty and long-term customer satisfaction.
Innovativeness
The quality of being able to introduce new ideas, originality, and creativity.
Service Quality
The measure of how well a delivered service matches the customer's expectations.
Tangibility
The characteristic of being perceivable by touch or having a physical presence.
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