Insurance Company A representative from a local insurance agency selected a random sample of insured homeowners and recorded the number of claims made in the last three years,with the following results: 
-{Insurance Company Narrative} What number of claims was made by the highest proportion of homeowners?
Definitions:
Refund Liability
An obligation to return funds to customers, recorded as a liability on the balance sheet, reflecting the company's expectation to refund some portion of sales.
Defective Merchandise
Products that fail to meet quality standards, often leading to returns, exchanges, or adjustments.
Discount Period
The timeframe during which a discount is available or when a bill can be settled at less than its face value.
Sales Allowance
A reduction in the price of goods sold, usually given after the sale to account for defects or errors in shipment.
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