Classified Department Phone Calls

question 106

Essay

Classified Department Phone Calls
A classified department receives an average of 10 telephone calls each afternoon between 2 and 4 P.M.The calls occur randomly and independently of one another. ​ ​
-{Classified Department Phone Calls Narrative} Find the probability that the department will receive at least five calls between 2 and 4 P.M.on a particular afternoon.

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Definitions:

Internal Boundaries

Guidelines and distinctions set within an organization to delineate responsibilities, roles, and departments.

External Environment

External factors, forces, situations, and events outside the organization that can affect its performance and strategies.

Bureaucracy

A rational and efficient form of organization founded on logic, order, and legitimate authority.

Formal Authority

The power or right, usually derived from a position or office, to make decisions, give orders, and enforce obedience.