Examlex
Why is emotional labour an issue for employees in the fast paced service industries?
Stimulus Discrimination
The ability to distinguish between different stimuli, recognizing differences that are important for making different responses.
Shaping
An operant-conditioning procedure in which successive approximations of a desired response are reinforced.
Vicarious Conditioning
Learning that occurs by observing the reactions of others to an environmental stimulus, rather than through direct experience.
Spontaneous Recovery
A phenomenon in psychology where previously extinguished responses reappear after a period of no exposure to the conditioned stimulus.
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