Individuals Are More Likely to Exercise If

question 49

Multiple Choice

Individuals are more likely to exercise if

• A)they belong to families in which exercise is rarely practiced.
• B)they perceive themselves as lethargic.
• C)they do not have social support or people to take responsibility for their health.
• D)they have a strong self-efficacy for exercising.

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Definitions:

Service Quality Standards

Benchmarks established to ensure services meet customer expectations and requirements, fostering customer satisfaction and loyalty.

Delivery Gap

A discrepancy between a company's service delivery standards and the actual service delivered, often leading to customer dissatisfaction.

Positive Word of Mouth

The spread of favorable information and recommendations about a product, service, or brand through conversations among consumers.

Empowerment Gap

The difference between what customers expect in terms of control and influence over a service, and what they perceive they actually receive.