Seven Cycles Uses ________ to Create Customer Value, Build Relationships

question 72

Multiple Choice

Seven Cycles uses ________ to create customer value, build relationships, and produce customer experiences in novel ways.

• A) the Internet
• B) just-in-time delivery
• C) marketing dashboards
• D) logistics management
• E) its own retail stores exclusively

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Definitions:

Fixed Action Patterns

Innate, pre-programmed responses that an animal performs as a reaction to a specific stimulus.

Imprinting

A rapid learning process occurring early in the life of a social animal, wherein a specific behavior pattern is established.

Associative Learning

Acquired ability to associate two stimuli or between a stimulus and a response.

Behavior Change

involves the modification of human behaviors, often aiming at improving health, social, and environmental outcomes.