The Use of Toll-Free Telephone Numbers That Customers Call to Obtain

question 227

Multiple Choice

The use of toll-free telephone numbers that customers call to obtain information about products and make purchases is referred to as __________.

• A)inbound telemarketing
• B)outbound telemarketing
• C)outbound telepresence
• D)interactive marketing
• E)multichannel selling

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Definitions:

Multivalued Fields

Database fields designed to store more than one value, making them suitable for data items that have multiple attributes or categories.

Lookup List

A functionality that allows users to search for and select a value from a predefined set of data within certain software applications.

Field's Lookup List

A feature in databases where a field is assigned a lookup list, allowing the user to select a value from a predefined set of options instead of typing it.

Dynaset

A dynamic subset of a database that is a result of a query, allowing for data viewing and editing.