When Jason Called the Toll-Free Number to Order Two Children's

question 216

Multiple Choice

When Jason called the toll-free number to order two children's books from the Chinaberry catalog,the firm was using

• A)social networking.
• B)interactive marketing.
• C)multichannel selling.
• D)inbound telemarketing.
• E)outbound telemarketing.

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Definitions:

TMU

Time Measurement Unit, a standard unit used in time study and work measurement for setting standard times for tasks.

Time Measurement Unit

A standard unit of time used in work measurement and time studies to assess the time required for tasks.

Therblig

A basic motion element used in motion study to analyze the physical movements needed to perform a manual operation or task.

Labour Standard

A set benchmark or norm regarding the amount of labor time required to perform a specific task.