The Practice of Using the Telephone Rather Than Personal Visits

question 130

Multiple Choice

The practice of using the telephone rather than personal visits to contact customers is referred to as

• A) missionary selling.
• B) outbound telemarketing.
• C) cold canvassing.
• D) inbound telemarketing.
• E) team selling.

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Definitions:

Self-Sufficiency

The condition of being able to satisfy all of one's needs without external assistance.

NAFTA

The North American Free Trade Agreement, a treaty entered into by the United States, Canada, and Mexico; effective in 1994 to eliminate most tariffs on trade between these nations.

United States

A country in North America consisting of 50 states and a federal district, known for its significant influence in global politics, economy, and culture.

Canada

A country in North America known for its vast landscapes, multicultural communities, and as the second-largest country by area in the world.