Enhancing a Product or Service to Make It More Appealing

question 296

Multiple Choice

Enhancing a product or service to make it more appealing to buyers is ________ utility.

• A) time
• B) place
• C) possession
• D) form
• E) transactional

Recognize the relationship between organizational design and environmental stability.

Understand the role of formal and informal structures within organizations.

Explain the concept and impact of span of control on organizational efficiency.

Determine the importance of a clear line of authority and chain of command in organizations.

---

Definitions:

Clinical Competence

The blend of skills, knowledge, and behavior that enables a healthcare provider to deliver effective patient care.

Technical Skills

Specific abilities and knowledge used to perform practical tasks in various fields such as IT, engineering, or science.

Managed Care

A healthcare delivery system aimed at managing the quality and cost of medical services through contracted arrangements with providers.

Preferred Provider Organization

A type of health insurance plan that offers members lower rates when they use providers in the plan’s network.