Zappos' Original Target Market Customers Consisted of People Who Wanted

question 226

Multiple Choice

Zappos' original target market customers consisted of people who wanted all of the following EXCEPT:

• A)to receive quick delivery of their merchandise.
• B)to buy sustainable shoes,accessories,and clothing.
• C)to shop online in the convenience of their own homes.
• D)to allow for free returns of goods if dissatisfied.
• E)to have a wide selection of shoes.

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Definitions:

Supply Managers

Professionals responsible for overseeing and managing a company's supply chain and procurement activities to ensure efficiency and cost-effectiveness.

Organizational Strategy

A plan of action designed to achieve long-term goals of an organization, shaping its direction and allocation of resources.

Service Triad

A model in service management involving the interaction between three key entities: the service provider, the customer, and the service itself, focusing on optimizing mutual value.

Coproducer

An entity or party that collaborates with another to produce goods or services, often sharing resources and responsibilities.