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What reasons are given by government to enact price controls?
Service-Profit Chain
A business concept that suggests a direct link between employee satisfaction, service quality, customer loyalty, and profitability.
Physical Environment
Refers to the natural, built, and social surroundings that influence individuals' and organizations' activities, including climate, geography, buildings, and infrastructure.
Process
A set of measures or procedures followed to accomplish a specific goal.
Service Experience
The subjective assessment of a consumer's interaction with a service, which encompasses every touchpoint from initial engagement to the final outcome.
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