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Customer Service Jobs Are Easily Outsourced

question 139

Essay

Customer service jobs are easily outsourced.Graph the following for the market for customer service,and explain what happens to wages and the quantity of labor.
a.What are the short-run effects of this outsourcing on the home country?
b.What are the effects in the foreign country?
c.Who wins and loses in these moves?


Definitions:

Objective Judgments

involve making decisions or forming opinions based on unbiased facts and without the influence of personal feelings or prejudices.

Critical Thinking

The intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach a conclusion.

Well-supported Reasons

Arguments or justifications that are backed by solid evidence or logic.

Empirical Findings

Results and data obtained through observation and experimentation, forming the basis for knowledge and scientific conclusions.

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