Comparing Salespeople on the Basis on How Many Calls They

question 56

Multiple Choice

Comparing salespeople on the basis on how many calls they make to customers could be a(n) _______________ measure because making a lot of calls does not necessarily improve sales or customer satisfaction.

• A) unreliable
• B) deficient
• C) contaminated
• D) valid
• E) unacceptable

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Definitions:

Extrinsic Motivation

The drive to perform activities due to external rewards or pressures rather than for intrinsic satisfaction.

Components of Motivation

The various elements that drive an individual's behavior towards goals, including intrinsic and extrinsic motivators, desires, and needs.

Action of Insulin

The process by which insulin, a hormone produced by the pancreas, helps cells absorb glucose from the bloodstream to be used for energy or stored for future use.

Hunger

A natural physical sensation that signals the need to consume food for energy and sustenance.