Which One of the Following Terms Refers to Computations and Calculations

question 21

Multiple Choice

Which one of the following terms refers to computations and calculations involved in reviewing and documenting HRM decisions and practices?

• A) E-HRM
• B) Transaction processing
• C) Expert systems
• D) Outsourcing
• E) Decision support systems

---

Definitions:

Standards

Established benchmarks or norms specifying the expected levels of quality, performance, or compliance.

Quality Costs

Represents the expenses associated with preventing, detecting, and correcting defective work in products or services.

Defect Rate

A measure of the frequency at which errors or flaws occur in a manufacturing process or a product.

Quality Performance

The degree to which a product or service meets customer expectations and industry standards.