Kimberly Is Having Some Difficulty Grasping the Meaning of the Intangibility

question 24

Essay

Kimberly is having some difficulty grasping the meaning of the intangibility of services.Provide Kimberly with an example of the intangibility of services.

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Definitions:

Competitive Advantage

A unique attribute or capability that enables an organization to outperform its competitors.

Human Resources

A department within an organization that handles recruitment, management, and direction for the people who work in the organization.

Physical Resources

Tangible assets used by a company to operate and produce goods or services, including buildings, machinery, and equipment.

Differentiation Strategy

A business approach where a company seeks to distinguish its products or services from competitors through unique features.