Many Times Customers Provide Ideas to Salespeople, Customer Service Representatives

question 63

Multiple Choice

Many times customers provide ideas to salespeople, customer service representatives, and other direct customer contact people in the firm.These type of inside people and customers generally good at generating ideas that are ________.

• A) Game changing products
• B) Innovative leaps in design
• C) Incremental changes to existing products
• D) Challenging for R & D due to their aggressive nature
• E) None of the above

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Definitions:

Dissolved Gas

A gas that has been absorbed into a liquid solution, such as carbon dioxide in water, often influencing chemical reactions and physical properties.

Andesite

A volcanic rock type that is intermediate in composition between basalt and rhyolite, often found in volcanic arcs associated with convergent tectonic boundaries.

Alpha Decay

The radioactive decay process in which an unstable atom fissions, releasing a positively charged particle with two protons and two neutrons.

Radioactive Decay

The method through which an unstable atomic nucleus releases energy through the emission of radiation.