_______________ Is a Third Way of Defining Competitors

question 16

Multiple Choice

_______________ is a third way of defining competitors.Customers often find new uses that alter the original intent or design of a product.

• A) Direct competitors
• B) Indirect competitors
• C) Product use
• D) Substitution
• E) None of the above

---

Definitions:

Nonverbal Cues

Communications expressed through body language, facial expressions, and other physical behaviors rather than words.

Proper Eye Contact

The act of making visual connection with another individual's eyes in a manner that is deemed socially and culturally appropriate.

Social Decentering

is the cognitive process by which an individual takes into consideration the thoughts, feelings, and perspectives of others, often leading to more empathetic and effective interpersonal interactions.

Distracted Sounds

Background noises or interruptions that can detract from the focus on the primary task or communication.