An Employee Who Believes That He or She Can Do

question 8

True/False

An employee who believes that he or she can do a better job by understanding the company's customers has an internal customer mind-set.

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Definitions:

MODE.MULT(data range)

A function in spreadsheet programs that returns an array of the most frequently occurring values in a given data range.

MODE.SNGL(data range)

A statistical function that returns the most frequently occurring value in a given data range.

Arithmetic Mean

The sum of a collection of numbers divided by the count of numbers in the collection, commonly known as the average.

Midrange

The statistical measure calculated by taking the average of the highest and lowest values in a data set.