The Main Focus of CRM Is on ____________

question 36

Multiple Choice

The main focus of CRM is on ____________.

• A) Internal processes
• B) Efficiency
• C) Marketing metrics
• D) Profitability though customer focus
• E) Gross revenue

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Definitions:

Mouthwash

A liquid product used for cleaning the mouth, improving oral hygiene, and freshening breath.

Perfectionist

An individual who strives for flawlessness and sets excessively high performance standards, accompanied by overly critical self-evaluations and concerns regarding others' evaluations.

Efficiency

The ability to accomplish a job with a minimum expenditure of time and effort.

Time Management

The process of organizing and planning how to divide one's time between specific activities to work more efficiently.