Examlex
What are the three major objectives of CRM?
Discrimination
Unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, sex, or disability.
Negative Attitude
A general disposition of an individual to view things unfavorably or to expect outcomes to be bad.
Particular Group
Refers to a specific set of individuals distinguished by certain shared characteristics or interests.
Social Identity
An individual's sense of themselves based on their group membership(s), including the group's values, traditions, and cultural norms.
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